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  • Products
    • Corrugated Containers
      • Basic Designs
        • Regular Slotted Container (RSC)
        • Half Slotted Container (HSC)
        • Overlap Slotted Container (OSC)
        • Full Overlap Slotted Container (FOL)
        • Center Special Slotted Container (CSSC)
        • Snap or 1-2-3-Bottom Container (ALB)
        • Integral Divider Container
        • Telescopic Boxes (Design Style Trays, Infold Trays and Outfold Trays)
        • Double-Cover Container
        • Interlocking Double-Cover Container
        • Folders
        • Wraparound Blank
    • Retail Packaging and Displays
      • POP Displays
      • POS Packaging
      • Retail-Ready Packaging
    • E-Commerce Packaging Solutions
    • Heavy-Duty Packaging
      • BulkMaster™
      • ExportPack™
      • Grid-Lok™
    • Produce Packaging
      • Field-to-Retail (F2R)
      • BulkMaster™
    • Stock Packaging and Supplies
      • Packaging Supplies
      • Record Storage Boxes
      • Stock Agricultural Packaging
    • Hexacomb®
      • Protective Packaging
      • Pallets
      • Load Securement
    • Falconboard®
      • Falconboard® Print
      • Falconboard® All White
      • Falconboard Luminous™
      • Falconboard® All Black
      • Falconboard® Mount
      • Falconboard® Build
    • Interior Packaging
    • Freight Saver™ Dunnage Bags
    • Printing Capabilities
    • Containerboard
  • Services
    • Design Services
    • Technical Services
    • Brand and Marketing Services
    • Value Improvement Process
    • Electronic Transactions
    • Collaborative Project Management
    • Display and Graphics Sales
    • National Accounts Sales
  • Locations
    • United States
    • International
    • Garland Full-Line Plant
    • Franklin Sheet Plant
    • Fairfield Sheet Plant
    • El Paso Sheet Plant
    • Edmore Sheet Plant
    • Donna Sheet Plant
    • Conrad Sheet Plant
    • Chicago Full-Line Plant
    • Atlanta Full-Line Plant
    • Ashland Full-Line Plant
    • Arlington Full-Line Plant
    • Akron Sheet Plant
    • Gas City Full-Line Plant
    • Grandville Full-Line Plant
    • Hanover Sheet Plant
    • Harrisonburg Full-Line Plant
    • High Point Sheet Plant
    • Jackson Full-Line Plant
    • Jacksonville Full-Line Plant
    • Knoxville Sheet Plant
    • Lancaster Full-Line Plant
    • Los Angeles Full-Line Plant
    • Marshalltown Full-Line Plant
    • Miami Gardens Sheet Plant
    • Milwaukee Full-Line Plant
    • Minneapolis Full-Line Plant
    • Morganton Full-Line Plant
    • Newark Full-Line Plant
    • Northampton Full-Line Plant
    • Olive Branch Sheet Plant
    • Omaha Full-Line Plant
    • Opelika Sheet Plant
    • Pearl Full-Line Plant
    • Phoenix Full-Line Plant
    • Plano Full-Line Plant
    • Plymouth Full-Line Plant
    • Richmond Full-Line Plant
    • Roanoke Sheet Plant
    • Rutherfordton Sheet Plant
    • Salisbury Full-Line Plant
    • Salt Lake City Full-Line Plant
    • Salt Lake City Specialty Plant
    • South Gate Sheet Plant
    • Syracuse Full-Line Plant
    • Trexlertown Full-Line Plant
    • Vincennes Full-Line Plant
    • Waco Full-Line Plant
    • Winter Haven Full-Line Plant
    • Counce Containerboard Mill
    • Filer City Containerboard Mill
    • Tomahawk Containerboard Mill
    • Valdosta Containerboard Mill
    • Bentonville Creative Design Center
    • Liverpool Packaging and Supply Center
    • Elizabethtown Packaging and Supply Center
    • Orlando Packaging and Supply Center
    • Jacksonville Packaging and Supply Center
    • Vista Packaging and Supply Center
    • Mundelein Technical and Development Center
    • Westfield Packaging and Supply Center
    • Winchester Packaging and Supply Center
    • Miami Packaging and Supply Center
    • Middletown Full-Line Plant
    • Honea Path Full-Line Plant
    • Golden Valley Full-Line Plant
    • Burlington Full-Line Plant
    • Lake Forest Corporate Headquarters
    • Chicago Specialty Plant
    • Winter Haven Training and Resource Center
    • South Gate Creative Design Center
    • Fairfield Creative Design Center
    • Hong Kong Creative Design Center
    • Honea Path Rebuild Center
    • Chicago Sheet Plant
    • Huntsville Sheet Plant
    • City of Industry Sheet Plant
    • Reading Full-Line Plant
    • Cheswick Sheet Plant
    • Hackettstown Creative Design Center
    • Burley Full-Line Plant
    • Nampa Full-Line Plant
    • Salem Full-Line Plant
    • Salt Lake City North Full-Line Plant
    • Wallula Full-Line Plant
    • Denver Full-Line Plant
    • Atlanta Specialty Plant
    • Seattle Specialty Plant
    • DeRidder Containerboard Mill
    • Wallula Containerboard Mill
    • Trenton Hexacomb® Plant
    • Arlington Hexacomb® Plant
    • Auburn Hexacomb® Plant
    • Farmville Hexacomb® Plant
    • Kalamazoo Hexacomb® Plant
    • North Haven Hexacomb® Plant
    • Santa Fe Springs Hexacomb® Plant
    • Waco Sheet Feeder
    • Buffalo Grove Hexacomb Design Center
    • Boise Administrative Offices
    • Mooresville Creative Design Center
    • San Bernardino Sheet Plant
    • Miami Full-Line Plant
    • New Oxford Full-Line Plant
    • Valley Forge Sheet Plant
    • Gallatin Sheet Plant
    • Tampa Sheet Plant
    • Fair Lawn Creative Design Center
    • New Oxford Specialty Full-Line Plant
    • Providence Creative Design Center
    • Atlanta Fulfillment Center
    • Hanover Fulfillment Center
    • Columbus Full-Line Plant
    • Ashland Fulfillment Center
    • McClellan Full-Line Plant
    • Kingsburg Full-Line Plant
    • Waco Sheet Plant
    • Carrollton Sheet Plant
    • Hershey Creative Design Center
    • Marshfield Full-Line Plant
    • Richland Full-Line Plant
    • Harrisonburg Fulfillment Center
    • Jackson Containerboard Mill
    • Grand Rapids Full-Line Plant
  • Sustainability
    • Managed Forestry
    • Continuous Recycling
    • Renewable Resources
    • Responsible Business Practices
    • PCA Responsibility Reports
      • 2021 PCA Responsibility Report
      • 2020 PCA Responsibility Report
  • Beyond the Box
    • Life Cycle of a Corrugated Box
    • The Myth of 100% Recycled Content
    • Profiles With a Purpose
    • What Goes in a Box?
    • What Impacts Box Performance?
    • Getting the Good Message Out
    • More Than Ink on Paper
    • Do You Speak Corrugated?
    • How Containerboard Is Made
    • How Corrugated Boxes Are Made
  • Industry Insights
    • Auto Parts
    • New to E-Commerce
    • Snack Food Trends 2021
    • E-Commerce Pkg
    • Retail Displays and Connected Experiences Meet Consumer Expectations
    • 7 Retail Display Styles Companies Rely On
    • Corrugated Packaging’s Environmental Sustainability
    • Humidity and Temperature
    • Manufacturing Trends 2022: Technology and Managing Uncertainty
    • Sustainable Produce Packaging
    • New Shopping Behaviors Impact 2022 Retail Trends
    • Getting Retail Ready With the Top Five Food Packaging Trends of 2022
    • Auto Parts Testimonial
    • Lower Shipping Costs
    • Floral Packaging
    • Put PCA's Expertise to Work
    • Snaxpo 2019 Takeaways
    • Bakery Packaging
    • GFSI
    • Recycling
    • Heavyweight Packaging
    • TFB Success Story
    • Find the Right Packaging Vendor
    • Package Design Testing
  • Our Company
    • The PCA Advantage
    • Senior Management Team
      • Mark W. Kowlzan
      • Thomas A. Hassfurther
      • Robert P. Mundy
      • Pamela A. Barnes
      • Charles J. Carter
      • Jeff S. Kaser
      • Darla J. Olivier
      • Kent A. Pflederer
      • Bruce A. Ridley
      • Robert A. Schneider
      • D. Ray Shirley
    • Community Outreach
    • History
      • History (1990-1999)
      • History (1867-1970)
  • Investor Relations
    • Senior Management Team
      • Mark W. Kowlzan
      • Thomas A. Hassfurther
      • Robert P. Mundy
      • Pamela A. Barnes
      • Charles J. Carter
      • Jeff S. Kaser
      • Darla J. Olivier
      • Kent A. Pflederer
      • Bruce A. Ridley
      • Robert A. Schneider
      • D. Ray Shirley
    • Board of Directors
    • Corporate Governance
    • Shareholder Information
    • Stock Information
    • Financial Reports
    • SEC Filings
    • Presentations
    • Calendar of Events
    • News Releases
  • News
    • 2018-3-29 PCA Celebrates Groundbreaking for its New Box Plant
    • 2018-04-20 PCA Supports ICPF Dinner and Teleconference
    • 2018-05-09 PCA Holds Blood Drive at Corporate Offices
    • 2018-06-25 PCA Raises Funds for Children's Hospital After Theft
    • 2018-06-08 PCA Participates in FAME Program
    • 2018-07-05 PCA Helps “Do Lunch” To Benefit Meals on Wheels
    • 2018-07-27 PCA Publishes Its 2017 Responsibility Report
    • 2018-09-10 PCA Corporate Employees Visit Local Grade Schools
    • 2018-10-09 PCA Richmond Supports Area Schools
    • 2018-3-23 PCA DeRidder Mill Announces Scholarships
    • 2018-1-19 PCA Huntsville Gives Back to Its Community
    • 2018-10-29 Mark Kowlzan Named Global Containerboard CEO of the Year
    • 2018-11-13 PCA Employee Coaches Special Olympics Sailors
    • 2018-12-21 PCA Vincennes Helps Families in Need Over Thanksgiving
    • 2020-7-31 PCA Morganton Donates Materials to Local Robotics Program
    • 2020-10-7 PCA Mill Supports Food Needs at Local Community Center
    • 2020-12-1 PCA Tomahawk Named an Educator of the Year by TEAPIE
    • 2021-2-8 PCA’s Benjamin Frank Earns TAPPI’s Gunner Nicholson Gold Medal Award
    • 2021-4-20 COVID-19 Vaccine Distribution: Building a Box to Help Save Lives
    • 2021-8-17 PCA Releases 2020 Corporate Responsibility Report
    • 2021-10-6 PCA Richland Supports Local Fund and Food Drive
    • 2021-12-21 International Falls Mill Provides Year-Long Community Support
    • 2022-01-03 PCA Named One of the Worlds Best Employers by Forbes Magazine
    • 2020-6-11 PCA Atlanta Partners With Hosea Helps
    • 2020-4-13 PCA Employee Helps Neighborhoods Hit by Tornado
    • 2019-01-29 PCA Supports the Arts
    • 2019-03-14 Six PCA Plants Raise Funds to Benefit Toys for Tots
    • 2019-04-05 PCA Employee Provides Assistance to Guatemalan Town
    • 2019-05-15 PCA Plant Hosts Local First Grade Class
    • 2019-07-09 PCA Continues Partnership with the Red Cross
    • 2019-09-19 PCA Ashland Celebrates Its 40th Anniversary
    • 2019-10-25 PCA Employees Participate in Haitian Orphanage Projects
    • 2019-12-12 PCA Participates in Recruiting Event at Community College
    • 2020-1-20 PCA Named One of America’s Most Responsible Companies by Newsweek
    • 2022-06-01 PCA Designers Collaborate with NC State to Design Award-Winning Exhibit
    • 2020-5-8 PCA Morganton Supports Local Food Drives
  • Contact Us
  • Products
    • Corrugated Containers
      • Basic Designs
        • Regular Slotted Container (RSC)
        • Half Slotted Container (HSC)
        • Overlap Slotted Container (OSC)
        • Full Overlap Slotted Container (FOL)
        • Center Special Slotted Container (CSSC)
        • Snap or 1-2-3-Bottom Container (ALB)
        • Integral Divider Container
        • Telescopic Boxes (Design Style Trays, Infold Trays and Outfold Trays)
        • Double-Cover Container
        • Interlocking Double-Cover Container
        • Folders
        • Wraparound Blank
    • Retail Packaging and Displays
      • POP Displays
      • POS Packaging
      • Retail-Ready Packaging
    • E-Commerce Packaging Solutions
    • Heavy-Duty Packaging
      • BulkMaster™
      • ExportPack™
      • Grid-Lok™
    • Produce Packaging
      • Field-to-Retail (F2R)
      • BulkMaster™
    • Stock Packaging and Supplies
      • Packaging Supplies
      • Record Storage Boxes
      • Stock Agricultural Packaging
    • Hexacomb®
      • Protective Packaging
      • Pallets
      • Load Securement
    • Falconboard®
      • Falconboard® Print
      • Falconboard® All White
      • Falconboard Luminous™
      • Falconboard® All Black
      • Falconboard® Mount
      • Falconboard® Build
    • Interior Packaging
    • Freight Saver™ Dunnage Bags
    • Printing Capabilities
    • Containerboard
  • Services
    • Design Services
    • Technical Services
    • Brand and Marketing Services
    • Value Improvement Process
    • Electronic Transactions
    • Collaborative Project Management
    • Display and Graphics Sales
    • National Accounts Sales
  • Locations
    • United States
    • International
    • Garland Full-Line Plant
    • Franklin Sheet Plant
    • Fairfield Sheet Plant
    • El Paso Sheet Plant
    • Edmore Sheet Plant
    • Donna Sheet Plant
    • Conrad Sheet Plant
    • Chicago Full-Line Plant
    • Atlanta Full-Line Plant
    • Ashland Full-Line Plant
    • Arlington Full-Line Plant
    • Akron Sheet Plant
    • Gas City Full-Line Plant
    • Grandville Full-Line Plant
    • Hanover Sheet Plant
    • Harrisonburg Full-Line Plant
    • High Point Sheet Plant
    • Jackson Full-Line Plant
    • Jacksonville Full-Line Plant
    • Knoxville Sheet Plant
    • Lancaster Full-Line Plant
    • Los Angeles Full-Line Plant
    • Marshalltown Full-Line Plant
    • Miami Gardens Sheet Plant
    • Milwaukee Full-Line Plant
    • Minneapolis Full-Line Plant
    • Morganton Full-Line Plant
    • Newark Full-Line Plant
    • Northampton Full-Line Plant
    • Olive Branch Sheet Plant
    • Omaha Full-Line Plant
    • Opelika Sheet Plant
    • Pearl Full-Line Plant
    • Phoenix Full-Line Plant
    • Plano Full-Line Plant
    • Plymouth Full-Line Plant
    • Richmond Full-Line Plant
    • Roanoke Sheet Plant
    • Rutherfordton Sheet Plant
    • Salisbury Full-Line Plant
    • Salt Lake City Full-Line Plant
    • Salt Lake City Specialty Plant
    • South Gate Sheet Plant
    • Syracuse Full-Line Plant
    • Trexlertown Full-Line Plant
    • Vincennes Full-Line Plant
    • Waco Full-Line Plant
    • Winter Haven Full-Line Plant
    • Counce Containerboard Mill
    • Filer City Containerboard Mill
    • Tomahawk Containerboard Mill
    • Valdosta Containerboard Mill
    • Bentonville Creative Design Center
    • Liverpool Packaging and Supply Center
    • Elizabethtown Packaging and Supply Center
    • Orlando Packaging and Supply Center
    • Jacksonville Packaging and Supply Center
    • Vista Packaging and Supply Center
    • Mundelein Technical and Development Center
    • Westfield Packaging and Supply Center
    • Winchester Packaging and Supply Center
    • Miami Packaging and Supply Center
    • Middletown Full-Line Plant
    • Honea Path Full-Line Plant
    • Golden Valley Full-Line Plant
    • Burlington Full-Line Plant
    • Lake Forest Corporate Headquarters
    • Chicago Specialty Plant
    • Winter Haven Training and Resource Center
    • South Gate Creative Design Center
    • Fairfield Creative Design Center
    • Hong Kong Creative Design Center
    • Honea Path Rebuild Center
    • Chicago Sheet Plant
    • Huntsville Sheet Plant
    • City of Industry Sheet Plant
    • Reading Full-Line Plant
    • Cheswick Sheet Plant
    • Hackettstown Creative Design Center
    • Burley Full-Line Plant
    • Nampa Full-Line Plant
    • Salem Full-Line Plant
    • Salt Lake City North Full-Line Plant
    • Wallula Full-Line Plant
    • Denver Full-Line Plant
    • Atlanta Specialty Plant
    • Seattle Specialty Plant
    • DeRidder Containerboard Mill
    • Wallula Containerboard Mill
    • Trenton Hexacomb® Plant
    • Arlington Hexacomb® Plant
    • Auburn Hexacomb® Plant
    • Farmville Hexacomb® Plant
    • Kalamazoo Hexacomb® Plant
    • North Haven Hexacomb® Plant
    • Santa Fe Springs Hexacomb® Plant
    • Waco Sheet Feeder
    • Buffalo Grove Hexacomb Design Center
    • Boise Administrative Offices
    • Mooresville Creative Design Center
    • San Bernardino Sheet Plant
    • Miami Full-Line Plant
    • New Oxford Full-Line Plant
    • Valley Forge Sheet Plant
    • Gallatin Sheet Plant
    • Tampa Sheet Plant
    • Fair Lawn Creative Design Center
    • New Oxford Specialty Full-Line Plant
    • Providence Creative Design Center
    • Atlanta Fulfillment Center
    • Hanover Fulfillment Center
    • Columbus Full-Line Plant
    • Ashland Fulfillment Center
    • McClellan Full-Line Plant
    • Kingsburg Full-Line Plant
    • Waco Sheet Plant
    • Carrollton Sheet Plant
    • Hershey Creative Design Center
    • Marshfield Full-Line Plant
    • Richland Full-Line Plant
    • Harrisonburg Fulfillment Center
    • Jackson Containerboard Mill
    • Grand Rapids Full-Line Plant
  • Sustainability
    • Managed Forestry
    • Continuous Recycling
    • Renewable Resources
    • Responsible Business Practices
    • PCA Responsibility Reports
      • 2021 PCA Responsibility Report
      • 2020 PCA Responsibility Report
  • Beyond the Box
    • Life Cycle of a Corrugated Box
    • The Myth of 100% Recycled Content
    • Profiles With a Purpose
    • What Goes in a Box?
    • What Impacts Box Performance?
    • Getting the Good Message Out
    • More Than Ink on Paper
    • Do You Speak Corrugated?
    • How Containerboard Is Made
    • How Corrugated Boxes Are Made
  • Industry Insights
    • Auto Parts
    • New to E-Commerce
    • Snack Food Trends 2021
    • E-Commerce Pkg
    • Retail Displays and Connected Experiences Meet Consumer Expectations
    • 7 Retail Display Styles Companies Rely On
    • Corrugated Packaging’s Environmental Sustainability
    • Humidity and Temperature
    • Manufacturing Trends 2022: Technology and Managing Uncertainty
    • Sustainable Produce Packaging
    • New Shopping Behaviors Impact 2022 Retail Trends
    • Getting Retail Ready With the Top Five Food Packaging Trends of 2022
    • Auto Parts Testimonial
    • Lower Shipping Costs
    • Floral Packaging
    • Put PCA's Expertise to Work
    • Snaxpo 2019 Takeaways
    • Bakery Packaging
    • GFSI
    • Recycling
    • Heavyweight Packaging
    • TFB Success Story
    • Find the Right Packaging Vendor
    • Package Design Testing
  • Our Company
    • The PCA Advantage
    • Senior Management Team
      • Mark W. Kowlzan
      • Thomas A. Hassfurther
      • Robert P. Mundy
      • Pamela A. Barnes
      • Charles J. Carter
      • Jeff S. Kaser
      • Darla J. Olivier
      • Kent A. Pflederer
      • Bruce A. Ridley
      • Robert A. Schneider
      • D. Ray Shirley
    • Community Outreach
    • History
      • History (1990-1999)
      • History (1867-1970)
  • Investor Relations
    • Senior Management Team
      • Mark W. Kowlzan
      • Thomas A. Hassfurther
      • Robert P. Mundy
      • Pamela A. Barnes
      • Charles J. Carter
      • Jeff S. Kaser
      • Darla J. Olivier
      • Kent A. Pflederer
      • Bruce A. Ridley
      • Robert A. Schneider
      • D. Ray Shirley
    • Board of Directors
    • Corporate Governance
    • Shareholder Information
    • Stock Information
    • Financial Reports
    • SEC Filings
    • Presentations
    • Calendar of Events
    • News Releases
  • News
    • 2018-3-29 PCA Celebrates Groundbreaking for its New Box Plant
    • 2018-04-20 PCA Supports ICPF Dinner and Teleconference
    • 2018-05-09 PCA Holds Blood Drive at Corporate Offices
    • 2018-06-25 PCA Raises Funds for Children's Hospital After Theft
    • 2018-06-08 PCA Participates in FAME Program
    • 2018-07-05 PCA Helps “Do Lunch” To Benefit Meals on Wheels
    • 2018-07-27 PCA Publishes Its 2017 Responsibility Report
    • 2018-09-10 PCA Corporate Employees Visit Local Grade Schools
    • 2018-10-09 PCA Richmond Supports Area Schools
    • 2018-3-23 PCA DeRidder Mill Announces Scholarships
    • 2018-1-19 PCA Huntsville Gives Back to Its Community
    • 2018-10-29 Mark Kowlzan Named Global Containerboard CEO of the Year
    • 2018-11-13 PCA Employee Coaches Special Olympics Sailors
    • 2018-12-21 PCA Vincennes Helps Families in Need Over Thanksgiving
    • 2020-7-31 PCA Morganton Donates Materials to Local Robotics Program
    • 2020-10-7 PCA Mill Supports Food Needs at Local Community Center
    • 2020-12-1 PCA Tomahawk Named an Educator of the Year by TEAPIE
    • 2021-2-8 PCA’s Benjamin Frank Earns TAPPI’s Gunner Nicholson Gold Medal Award
    • 2021-4-20 COVID-19 Vaccine Distribution: Building a Box to Help Save Lives
    • 2021-8-17 PCA Releases 2020 Corporate Responsibility Report
    • 2021-10-6 PCA Richland Supports Local Fund and Food Drive
    • 2021-12-21 International Falls Mill Provides Year-Long Community Support
    • 2022-01-03 PCA Named One of the Worlds Best Employers by Forbes Magazine
    • 2020-6-11 PCA Atlanta Partners With Hosea Helps
    • 2020-4-13 PCA Employee Helps Neighborhoods Hit by Tornado
    • 2019-01-29 PCA Supports the Arts
    • 2019-03-14 Six PCA Plants Raise Funds to Benefit Toys for Tots
    • 2019-04-05 PCA Employee Provides Assistance to Guatemalan Town
    • 2019-05-15 PCA Plant Hosts Local First Grade Class
    • 2019-07-09 PCA Continues Partnership with the Red Cross
    • 2019-09-19 PCA Ashland Celebrates Its 40th Anniversary
    • 2019-10-25 PCA Employees Participate in Haitian Orphanage Projects
    • 2019-12-12 PCA Participates in Recruiting Event at Community College
    • 2020-1-20 PCA Named One of America’s Most Responsible Companies by Newsweek
    • 2022-06-01 PCA Designers Collaborate with NC State to Design Award-Winning Exhibit
    • 2020-5-8 PCA Morganton Supports Local Food Drives
  • Contact Us
  • Managed Forestry
  • Continuous Recycling
  • Renewable Resources
  • Responsible Business Practices
  • PCA Responsibility Reports
    • 2021 PCA Responsibility Report
    • 2020 PCA Responsibility Report

2020 PCA Responsibility Report

2020 PCA Responsibility Report

 

GRI Index

Disclosure Description Detail
Organizational Profile
102-1 Name of the Organization Packaging Corporation of America
102-2 Activities, Brands, Products and Services 2020 Annual Report, pages 2–4
102-3 Location of Headquarters Lake Forest, Illinois USA
102-4 Location of Operations 2020 Annual Report, page 2
102-5 Ownership and Legal Form Packaging Corporation of America is publicly held, incorporated in Delaware, USA. Our common stock is listed on the New York Stock Exchange under the symbol "PKG".
102-6 Markets Served 2020 Annual Report, pages 4, 6
102-7 Scale 2020 Annual Report, pages 1–6
102-8 Employees and Other Workers 2020 Responsibility Report, page 20
102-9 Supply Chain 2020 Annual Report, pages 3–6
102-10 Significant Changes No significant changes to the organization during 2020
102-11 Precautionary Approach or Principle PCA follows a "precautionary approach" when developing and prior to offering new products. We seek to identify potential hazards and risk early in development, such that they can either be eliminated or assuredly managed to a level where they are acceptably mitigated for purposes of our customers, employees, communities and other stakeholders. Sensitivity to the impact that our products, their sourcing/production/provision may have on health, safety and the environment is a key underpinning of our sustainability strategy and objectives.
102-12 External Initiatives CDP
EcoVadis
Global Food Safety Initiative (GFSI)
Paper & Packaging: How Life Unfolds
Project UP! In partnership with Arbor Day
Sedex
102-13 Membership of Associations 2020 Responsibility Report, page 59
Strategy
102-14 Statement From Senior Decision Maker 2020 Responsibility Report, page 4
102-15 Description of Key Impacts, Risks and Opportunities 2020 Responsibility Report, page 11; pages 27–28
Ethics and Integrity
102-16 Values, Principles, Standards and Norms of Behavior Corporate Governance; Code of Ethics and Business Conduct; Code of Ethics for Directors; Code of Ethics for Executive Officers and Principal Accounting Personnel
102-17 Mechanisms for Advice and Concerns About Ethics PCA has established a toll-free help line: (877) 643-8722

Concerns may also be written and mailed to:
Compliance Officer
Packaging Corporation of America
c/o Corporate Counsel
1 North Field Court
Lake Forest, Illinois 60045

Code of Ethics and Business Conduct, pages 6–8
Governance
102-18 Governance Structure and Committees Responsible Corporate Governance Guidelines; Audit Committee Charter; Compensation Committee Charter; Section 162(m) Subcommittee Charter; Nominating and Governance Committee Charter; Board of Directors; Senior Management Team
Stakeholder Engagement
102-40 List of Stakeholder Groups  Employees, customers, shareholders and other capital providers, neighbors (community members), landowners, suppliers, company leadership
102-41 Collective Bargaining Agreements 2020 Annual Report, page 7
102-42 Identifying and Selecting Stakeholders 2020 Responsibility Report, page 7
102-43 Approach to Stakeholder Engagement 2020 Responsibility Report, pages 7–8
102-44 Key Topics and Concerns Raised 2020 Responsibility Report, pages 7–8
Reporting Practice
102-45 Entities Included in the Consolidated Financial Statements 2020 Annual Report, page 48
102-46 Defining Report Content and Topic Boundaries Boundaries for topic disclosures are determined based on data relevance, data availability and materiality. Significance of topics was determined based on surveys and research of stakeholder groups.
102-47 List of Material Topics 2020 Responsibility Report, page 10
102-48 Restatements of Information 
Any restatements of information are noted with an adjacent footnote. Restatements in this report are for comparability purposes, as our reporting practices have become more robust over time.
102-49 Changes in Reporting  No changes in reporting period, material topics or topic boundaries.
102-50 Reporting Period PCA’s Fiscal (Calendar) Year 2020
102-51 Date of Most Recent Report June 30, 2020
102-52 Reporting Cycle Annual
102-53 Contact Point for Questions Regarding the Report responsibility@packagingcorp.com
102-54 Claims of Reporting in Accordance with GRI Standards This report has been prepared in accordance with the GRI Standards: Core Option.
102-55 GRI Content Index 2020 Responsibility Report, pages 56–59
102-56 External Assurance No external assurance for PCA’s 2020 Responsibility Report. All data and information has undergone internal review.
Economic Disclosures
201 Economic Performance Management Approach 2020 Responsibility Report, page 51
201-1 Direct Economic Value Generated and Distributed  2020 Responsibility Report, page 52
201-2 Financial Implications Due to Climate Change 2020 Annual Report, page 32
201-3 Defined Benefit Plan Obligations and Other Retirement Plans 2020 Responsibility Report, pages 51–52
201-4 Financial Assistance Received From Government The company did not receive financial assistance from governments in 2020, 2019, 2018 or 2017.
204 Procurement Practices Management Approach 2020 Responsibility Report, page 45
204-1 Proportion of Spending on Local Suppliers 2020 Responsibility Report, page 46
Environmental Disclosures
301 Materials Management Approach 2020 Responsibility Report, page 35
301-1 Materials Used by Weight or Volume 2020 Responsibility Report, page 35
301-2 Recycled Input Materials Used 2020 Responsibility Report, page 35
301-3 Reclaimed Products 2020 Responsibility Report, page 38
302 Energy Management Approach 2020 Responsibility Report, page 30
302-1 Energy Consumption Within the Organization 2020 Responsibility Report, page 31
302-2 Energy Consumption Outside of the Organization 2020 Responsibility Report, page 31
302-3 Energy Intensity 2020 Responsibility Report, page 12
303-1 Interactions With Water as a Shared Resource 2020 Responsibility Report, page 42
303-2 Management of Water Discharge-Related Impacts 2020 Responsibility Report, page 43
303-3 Water Withdrawal 2020 Responsibility Report, page 42
303-4 Water Discharge 2020 Responsibility Report, page 43
304 Biodiversity Management Approach 2020 Responsibility Report, page 40
304-1 Operational Sites 2020 Responsibility Report, page 40
304-2 Significant Impacts on Biodiversity 2020 Responsibility Report, pages 40–41
304-3 Habitats Protected or Restored 2020 Responsibility Report, page 40
304-4 IUCN Red List Species 2020 Responsibility Report, page 40
305 Emissions Management Approach 2020 Responsibility Report, page 32
305-1 Direct (Scope 1) GHG Emissions 2020 Responsibility Report, page 32
305-2 Energy Indirect (Scope 2) GHG Emissions 2020 Responsibility Report, page 32
305-3 Other Indirect (Scope 3) GHG Emissions 2020 Responsibility Report, page 32
305-4 GHG Emissions Intensity 2020 Responsibility Report, page 34
305-5 Reduction of GHG Emissions 2020 Responsibility Report, page 32
305-6 Emissions of Ozone-Depleting Substances (ODS) All emissions from unrecovered refrigerant are HFCs. We do not use or make CFCs.

2020 Responsibility Report, page 32
305-7 Nitrogen Oxides (NOx), Sulfur Oxides (SOx) and Other Significant Air Emissions 2020 Responsibility Report, page 34
306 Waste Management Approach 2020 Responsibility Report, page 44
306-2 Waste by Type and Disposal Method 2020 Responsibility Report, page 44
306-4 Transport of Hazardous Waste 2020 Responsibility Report, page 44
307 Environmental Compliance Management Approach 2020 Responsibility Report, page 48
307-1 Non-Compliance with Environmental Laws and Regulations PCA did not have any material violation of environmental laws in 2020, 2019, 2018 or 2017.
Social Disclosures
401 Employment Management Approach 2020 Responsibility Report, page 20
401-1 Employee Hires and Turnover 2020 Responsibility Report, page 20
401-2 Benefits Provided 2020 Responsibility Report, pages 20–21
401-3 Parental Leave 2020 Responsibility Report, page 21
402 Labor and Management Relations Management Approach 2020 Responsibility Report, page 24
402-1 Minimum Notice Regarding Operational Changes 2020 Responsibility Report, page 24
403-1 Occupational Health and Safety Management System 2020 Responsibility Report, page 14
403-2 Hazard Identification, Risk Assesment and Incident Investigation 2020 Responsibility Report, page 15
403-3 Occupational Health Services 2020 Responsibility Report, page 15
403-4 Worker Participation, Consultation and Communication on Occupational Health and Safety 2020 Responsibility Report, page 16
403-5 Worker Training on Occupational Health and Safety 2020 Responsibility Report, page 14
403-6 Promotion of Worker Health 2020 Responsibility Report, page 16
403-7 Prevention and Mitigation of Occupational Health and Safety Impacts Directly LInked by Business Relationships 2020 Responsibility Report, page 15
403-8 Workers Covered by an Occupational Health and Safety Management System 2020 Responsibility Report, page 14
403-9 Work-Related Injuries 2020 Responsibility Report, page 16
404 Training and Education Management Approach 2020 Responsibility Report, page 17
404-1 Average Hours of Training Per Year Per Employee 2020 Responsibility Report, page 17
404-2 Programs for Upgrading Employee Skills and Transition Assistance Programs 2020 Responsibility Report, pages 17–19
404-3 Percentage of Employees Receiving Regular Performance Reviews PCA utilizes various formal and informal performance management processes, trainings and development programs to build competence among employees. Employees are evaluated on job performance, including performance against the expected standards of conduct.
405 Diversity and Equal Opportunity Management Approach 2020 Responsibility Report, page 25
405-1 Diversity of Governance Bodies and Employees 2020 Responsibility Report, page 25
413 Local Communities Management Approach 2020 Responsibility Report, page 49
413-1 Operations with Local Community Engagement 2020 Responsibility Report, page 49
413-2 Operations with Significant Actual and Potential Negative Impacts on Local Communities PCA is not aware of any current operations that pose actual or potential material negative impacts on the communities where we operate. 
416 Consumer Health and Safety Management Approach 2020 Responsibility Report, page 53
416-1 Assessment of the Health and Safety Impacts 2020 Responsibility Report, page 54
416-2 Incidence of Non-Compliance Concerning Health and Safety PCA did not have any incidents of non-compliance with product safety regulations or material instances non-compliant with voluntary product safety codes in 2020.
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