Log in to PCA’s online payroll management tool at www.pcahr.com to:
- Review and print earnings statements
- Make federal and state tax elections
- Add or update direct deposit accounts
- Update personal information
- View job and salary information
- Review and print W-2 forms
Contact the PCA Benefits Center website at www.benefitscenter.packagingcorp.com or call 877-453-0945 for any of the following:
- Questions about health and welfare benefits offered
- New hire hasn’t received benefits packet
- Life event change — marriage, birth, etc. that requires benefit coverage update
- Health Savings Account election change
- Provider is stating that benefits coverage is inactive
- Timing for benefit coverage changes when employee is newly hired, terminated or goes on a leave or LTD
- Questions about COBRA
- Direct bill questions while on leave of absence
Blue Cross/Blue Shield of IL PPOs
www.bcbsil.com or call 888-979-4516
Blue Cross/Blue Shield of IL HMO (Illinois)
www.bcbsil.com or call 800-892-2803
Blue Cross/Blue Shield of AL (Alabama)
www.alabamablue.com or call 800-810-2583
Kaiser HMO (California)
www.kp.org or call 800-278-3296
www.caremark.com or call 866-559-6882
www.mycigna.com or call 800-564-7642
Delta Dental (Tomahawk, WI)
www.deltadentalwi.com or call 800-236-3712
Vision Service Plan VSP
www.vsp.com or call 1-800-877-7195
Flexible Spending Accounts and Health Savings Accounts
www.healthequity.com or call 877-924-3967
- Questions about Flexible Spending Account, debit cards or reimbursement
- Questions about Health Savings Account (only for those in Bronze PPO) balances, debit card or reimbursement
Contact at 888-361-3944 or www.myconsumermedical.com (PCA for company code field) for the following reasons:
- Assistance with healthcare and insurance-related billing
- Get a second opinion from top specialists, either in person or virtually
- Support to better understand medical conditions and treatment options
Hinge Health — (must be enrolled in BCBS of IL PPO)
www.hingehealth.com/packagingcorporation or call (855) 902-2777
- Get a personal care team, including a physical therapist and health coach
- Schedule personal physical therapy sessions as needed
- Receive wearable sensors that give live feedback on your form in the app
- Get a personalized exercise therapy plan
Health Support Notice
- For National Health Support Notices, fax the notice to the PCA Benefits Center at 847-554-1965.
- For questions, contact 877-453-0945 and select the “Health and Insurance” prompt. A representative will transfer you to the Qualified Order Unit.
Life Insurance and AD&D
- To initiate a life or AD&D claim and for questions about claims, contact New York Life at 888-842-4462.
- For Evidence of Insurability forms or questions:
- Get the form at www.benefitscenter.packagingcorp.com, then click on “EOI Forms” in the “Quick Links” section of the home page.
- Mail the completed form to NY Life, PO Box 20310, Lehigh, PA 18003-9924; fax to 800-440-0856; or e-mail it to email@example.com.
- For questions about the form or process, call 866-607-2360.
- To begin a claim, contact Reed Group at 877-453-0945 (select “Leaves and Disability”), or go online at www.benefitscenter.packagingcorp.com and click on “Leaves and Disability” in the “Quick Links” section of the home page.
- If there is an active claim already open, you can e-mail your case manager at firstname.lastname@example.org.
- Your e-mail must include your case number, employee name and employee ID number.
- Please allow 24–48 hours for reply.
- To initiate a claim or ask questions about claims, contact New York Life at 888-842-4462.
Contact Magellan at Member.MagellanHealthcare.com or call 800-288-2422 for:
- Professional, confidential counseling to help with work/life issues, including marital and family problems
- Expert consultation to help with your legal and financial needs and an online library with resources for identity theft, budgeting, debt management, family law, estate planning and other areas of concern
Contact the PCA Benefits Center website at www.benefitscenter.packagingcorp.com or call 877-453-0945 for:
- 401(k) general questions
- Deferral changes and investment elections
- Fund transfers
- Questions with statements
- Loan repayments, including delinquent loans
- Financial education
- PCA pension