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Why We Are Different

Boxbusters

Who does one of the top three U.S. automotive manufacturers call when they need to solve a packaging problem? PCA.

Here's why.

We've all been there. The same issue keeps cropping up, whether it's a quality, cost or productivity problem...the obvious solutions aren't working.

But when a key customer at PCA asked for help with their problem, there was a very bright light at the end of the tunnel. The people at PCA decided to take the time to understand the problem. These people made the effort to look at the situation with a fresh, innovative eye simply because they believed the customer and the business were well worth it...they put the 'you' in value.

In this case, the customer's product was being damaged while being shipped to an assembly area. Could PCA come up with a better package, while reducing the cost?

It meant analyzing every aspect of the situation and testing multiple package designs. And it meant that PCA design, sales, production and transport pros from our Plymouth, Michigan facility brought all of their talents to the customer's table to make what is now the preferred method of shipping this type of product, a reality.

And, lo and behold, for this manufacturer, the problem is no longer a problem, but a brilliant solution. PCA.